Terms and Conditions
Last Updated: 12/23/2025
Welcome to Freshcutss. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy.
Acceptance of Terms
By accessing or using the Freshcutss website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
Services
Freshcutss provides online ordering services for fresh meat and grocery products. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
Account Registration
To access certain features of our services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password
- Notify us immediately of any unauthorized use of your account
Ordering and Payment
Product Availability
All products are subject to availability. We reserve the right to limit the quantity of items ordered and to discontinue any product at any time.
Pricing
Prices are displayed in Indian Rupees (INR) and are subject to change without notice. We strive to display accurate pricing information, but errors may occur.
Payment Methods
We accept various payment methods including credit/debit cards, digital wallets, and cash on delivery. By providing payment information, you authorize us to charge the applicable amounts.
Order Confirmation
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason.
Delivery
We aim to deliver orders within the timeframe specified during checkout. Delivery times may vary based on location, order size, and other factors. We are not responsible for delays caused by circumstances beyond our control.
Returns and Refunds
We want you to be satisfied with your purchase. If you receive damaged or incorrect items, please contact us within 24 hours of delivery. Refunds or replacements are subject to our evaluation and discretion.
User Conduct
You agree not to:
- Use our services for any unlawful purpose
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
- Transmit viruses or malicious code
- Harass or harm other users
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Freshcutss and protected by intellectual property laws. You may not use our content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Freshcutss shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.
Indemnification
You agree to indemnify and hold harmless Freshcutss, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our services or violation of these terms.
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Vijayawada, Andhra Pradesh.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify you of significant changes by posting the new terms on our website and updating the "Last Updated" date.
Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms and Conditions.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@freshcutss.com
Phone: +91 83090 07959
Address: Vijayawada, Andhra Pradesh, India